Category: Uncategorized

  • Social Media and Text Analytics

    Social Media and Text Analytics

    Social Media and Text Analytics

    Consumer opinions are everywhere. Open-ended survey responses, call logs, and social media sites are just a few of the many sources that now contain important, unstructured data that may hold valuable insights for your company.

    Our social media and text analytics solutions are designed to enable you to make the most of consumer conversations, wherever they may occur.

    BENCHMARKING

    Updated annually, our benchmarks are drawn from millions of consumers and small businesses across dozens of industries, telling us what drives an outstanding experience and what consumers value most.

    Social Media Benchmark Study

    Engage with consumers through social media interactions to strengthen the image and value of your brand and to demonstrate the value of social media efforts to internal stakeholders:

    • Measure your social media efforts and compare them to your competitors
    • Identify the right amount and type of social media content to share with your consumers
    • Learn how to adapt the best social media practices of high performers to your organization

    Learn more about the Social Media Benchmark Study >

    ANALYSIS

    Let JD Power’s analysis solutions put the voice of your customers to work for you.

    Social Media Intelligence

    Learn from our experts how to collect and sort the abundance of consumer information found online, as well as how to find actionable insights and make that information relevant:

    • With our Insight Composerv tool, extract actual consumer perceptions from social media, and understand what your consumers love (and hate) about brands, categories, issues, and trends
    • This program can be tailored to meet your social media needs

    Learn more about Social Media Intelligence >

    Social Media Pulse Program

    Harness your unique social media stream of data to address key problems and opportunities in real time:

    • Sift through noisy, messy information to find relevant pieces of dataKeep up with the speed and volume of your social media data
    • Move beyond “monitoring” and toward “finding true insights”

    Learn more about the JD Power Pulse Program >

    ADVISEMENT

    JD Power’s proprietary solutions and subject matter expertise may help you navigate the world of unstructured data.

    Voice of the Customer Text Analytics

    Let JD Power’s analysis solutions put the voice of your customers to work for you.

    • Extract rich customer information often overlooked when compiling complex and unstructured data
    • Assimilate information in order to understand your customers and identify how to meet or exceed their expectations

    Learn more about Voice of the Customer Text Analytics >

  • Customer Comment Analysis

    Customer Comment Analysis

  • Digital Experience Evaluation

    Digital Experience Evaluation

    JD Power understands the value marketers place on digital outlets, such as websites and apps, to promote and sell their products or services and to communicate brand messages. We’ve helped numerous companies track their customers’ perceptions of their digital presence in order to understand how content or service is impacting their target audience and how customers perceive their brand or design execution. We also identify best practices for serving customer needs via digital platforms and how to apply those practices to a given organization’s digital mediums.

    Our digital experience evaluation solutions are designed to address your needs by providing insights and actionable recommendations when it comes to improving your website.

    Syndicated Studies

    Our syndicated digital experience evaluations provide actionable data to improve your website. They include website best practices, insights and recognition based on Voice of the Customer data.

    Manufacturer Website Evaluation Study Cross-Device (MWESxD)

    Improve your online vehicle shoppers’ website experience in order to drive traffic to dealerships and increase the likelihood of sales:

    • Understand best practices for improving website navigation, appearance, information/content, and speed
    • Understand which features of your website are important and how to improve them, including vehicle specs, images, vehicle configurators, and pricing/payment information

    Learn more about the Manufacturer Website Evaluation Study Cross-Device >

    Insurance Digital Experience Study

    Positively impact the shoppers’ ability to obtain quote information and an awareness of the benefits your company offers:

    • Understand the design aspects of insurance website navigation, appearance, navigation, clarity of information, range of services, and speed
    • Learn which website Key Performance Indicators (KPIs) have the greatest impact on customer satisfaction

    Learn more about the Insurance Digital Experience Study >

    Utility Digital Experience Study

    Provide an analysis of customer perceptions of your company’s digital presence:

    • Identify the correlation between website and mobile app engagement and user experience
    • Learn about your overall digital proficiency rating assessed by JD Power’s strategic partner, Centric Digital

    Learn more about the Utility Digital Experience Study >

    Automotive Website Evaluation Study Cross-Device (AWESxD)

    The study helps third-party automotive websites identify improvements to make their site more competitive.

    • Maintain a site that stays ahead of the curve in terms of content, appearance, navigation, and speed
    • Estimate return on investment for proposed site changes and enhancements
    • Evaluate competitive site comparison features based on Voice of the Customer data and expert analysis

    Learn more about the Automotive Website Evaluation Study Cross-Device >

    Proprietary Studies

    Our digital experience evaluation proprietary studies offer Voice of the Customer data, subject matter expertise and cross industry best practices to help you improve customer satisfaction with your website and apps.

    Digital Experience Evaluation Of Citizen-Centric Government Websites

    Track citizens’ perceptions of your agency’s digital presence in order to understand how content or service is impacting the target audience; JD Power experts identify best practices for serving citizens’ needs via digital platforms and provide guidance on how to integrate those practices in your agency’s digital experience offerings.

    International Studies

    JD Power conducts research worldwide. We offer digital experience evaluation studies in the countries listed below.

    Canada Manufacturer Website Evaluation Study

    Specific to the market in Canada, improve your auto manufacturers’ website in order to drive traffic to dealerships and increase the likelihood of sales:

    • Understand the design aspects of manufacturer website appearance, navigation, information/content, and speed
    • Understand which features of your website are important and how to improve them, including vehicle specs, images, vehicle configurators, and pricing/payment information

    Learn more about the Canada Manufacturer Website Evaluation Study >

  • Customer Centric Training

    Customer Centric Training

  • Contests | 2012 Toyota Sales and Service Wave 2 Sweepstakes Winners

    2012 Toyota Sales and Service Wave 2

    Prize: $500.00 American Express Gift Card each
    S. Montgomery – Puyallup, WA
    C. Toomey – Fredericksburg, VA
    J. Yoder – Downingtown, PA
    M. Cope – Reston, VA
    C. Heyward – Berea, OH
    J. Liptak – Gansevoort, NY
    M. Cass – Fort Wayne, IN
    T. Dorsett – Rochester, NY
    C. Wilson – Flagstaff, AZ
    S. Saethia – San Clemente, CA

  • Contests | 2013 BRP CSI 5 Sweepstakes : Règlement Officiel

    2013 BRP CSI 5 Sweepstakes :

    English | Français

    AUCUN ACHAT N’EST REQUIS POUR PARTICIPER OU GAGNER.

    EFFECTUER UN ACHAT N’AUGMENTERA PAS VOS CHANCES DE GAGNER.

    ADMISSIBILITÉ : Le 2013 BRP CSI 5 Sweepstakes (le « Concours ») est ouvert aux personnes physiques qui sont des résidents autorisés des 50 états des États-Unis (y compris le District de Colombia) et du Canada, et : 1) qui ont atteint l’âge de la majorité dans leur province ou territoire de résidence au moment de l’inscription, ou 2) à qui la présente offre s’adresse spécifiquement. Les dirigeants, cadres, employés, agents et représentants de JD Power and Associates (le « Commanditaire ») et sa société mère, ses filiales, ses affiliés, ses agences de publicité et de promotion, ses détaillants et ses distributeurs (collectivement les « Entités du Concours ») et les membres de leur famille immédiate (définis comme parents, frères et s?urs, enfants et conjoints, peu importe où ils habitent) et/ou ceux habitant dans le même foyer que ces derniers (qu’ils aient ou non un lien de parenté) ne sont pas admissibles à participer ni à gagner. Le Concours est régi par la loi américaine. Le Concours est assujetti à toutes les lois et réglementations étatiques, fédérales, provinciales et locales. Concours nul et non avenu là où la loi l’interdit.

    COMMENT PARTICIPER : Il existe trois méthodes pour participer : Méthode 1 : Visitez l’URL fourni dans l’offre que vous avez reçue et suivez les instructions à l’écran pour saisir le mot de passe (apparaissant sur la sollicitation que vous avez reçue) et suivez toutes les instructions pour répondre au sondage et le soumettre (« Inscription(s) en ligne »). Vous devez répondre au sondage pour être inscrit au Concours au moyen de cette méthode. Toutes les inscriptions en ligne doivent nous parvenir entre 00 h 01 HNE le 1er mars 2013 et 23 h 59 le 30 juin 2014 (la « Période d’inscription au Concours »). Toutes les inscriptions qui ont été falsifiées ou altérées sont nulles et non avenues. Les inscriptions avec des adresses de courriel en double ou les inscriptions d’une seule personne avec différentes adresses de courriel seront inadmissibles. En cas de différend quant à l’identité d’un participant en ligne, l’inscription sera considérée comme soumise par le détenteur autorisé du compte de l’adresse de courriel au moment de l’inscription. « Détenteur autorisé de compte » s’entend de toute personne physique à laquelle est attribuée une adresse de courriel par un fournisseur d’accès Internet, un fournisseur de services en ligne ou une autre organisation (p. ex., entreprise, institution d’enseignement, etc.) qui est responsable d’attribuer les adresses de courriel pour le domaine associé à l’adresse de courriel soumise. Méthode 2 : Composez le numéro sans frais fourni sur la sollicitation que vous avez reçue et suivez les instructions pour répondre au sondage par téléphone. Pour être admissible comme inscription au Concours, votre sondage/inscription par téléphone doit nous parvenir pendant la Période d’inscription au Concours. Méthode 3 : Pour participer au Concours sans répondre au sondage en ligne ni au téléphone, envoyez une carte postale avec votre nom, votre adresse, votre numéro de téléphone et votre adresse de courriel (facultatif) à l’adresse suivante : 2013 BRP CSI 5 Sweepstakes “Entries”, P.O. Box 9336, Medford, NY 11763-9336 (« Inscriptions par courrier »). Les inscriptions par courrier postal doivent porter un cachet de la poste se situant entre le 1er mars 2013 et le 30 juin 2014 et nous parvenir avant le 8 juillet 2014. Limite : jusqu’à huit (8) inscriptions par personne au cours de la Période d’inscription au Concours, peu importe la méthode d’inscription. Les inscriptions photocopiées, illisibles, incomplètes ou reproduites mécaniquement sont inadmissibles. Le Commanditaire n’est pas responsable des inscriptions, transmises électroniquement ou par la poste, qui sont perdues, en retard, endommagées, envoyées à la mauvaise adresse ou insuffisamment affranchies. Toutes les inscriptions et demandes reçues deviennent la propriété du Commanditaire; elles ne feront pas l’objet d’un accusé de réception et ne seront pas retournées.

    AVERTISSEMENTS AU CLIENT : Vous n’avez pas encore gagné. L’offre se termine le : 30 juin 2014. Prix et sa valeur au détail approximative (VDA) : Un (1) grand prix : une carte-cadeau de BRP d’une valeur de 5 000$ (octroyée dans la devise du pays de résidence du gagnant). La carte-cadeau ne pourra être utilisée que chez l’un des concessionnaires BRP participants choisi par le gagnant. Les chances de gagner dépendent du nombre de participations admissibles reçues pendant la Période d’inscription au Concours qui est estimé à 1 pour 63 000. Commanditaire : JD Power and Associates, 2625 Townsgate Road, Suite 100, Westlake Village, CA 91361.

    SÉLECTION DU GAGNANT : Le gagnant potentiel sera déterminé au moyen d’un tirage au sort parmi toutes les inscriptions admissibles reçues pendant la Période d’inscription au Concours avant 17 h HNE le 31 juillet 2014 dans les bureaux de Ventura Associates (60 East 42nd Street, Ste. 650, NY, NY 10165). Le tirage au sort sera effectué par Ventura Associates, un jury indépendant (« jury ») dont les décisions sont définitives et exécutoires pour toutes les questions relatives à ce Concours. Le gagnant potentiel sera avisé par téléphone et/ou courriel et/ou courrier de première classe vers ou le 11 août 2014. Le gagnant devra remplir, signer et retourner une Attestation/Déclaration d’admissibilité, une Décharge de responsabilité et un Consentement à des fins publicitaires (collectivement, les « Décharges ») dans les dix (10) jours de la date précisée sur l’avis. Si un gagnant potentiel ne retourne pas les Décharges signées dans les dix (10) jours suivants, ou si le courriel et/ou le courrier est retourné comme étant non distribuable, ou si un participant est jugé non admissible, ou si le gagnant sélectionné ne peut pas accepter ou recevoir le prix pour une raison quelconque, le gagnant potentiel du prix renoncera au prix et un gagnant de remplacement sera choisi. Ce dernier sera passible de disqualification de la même manière. La carte-cadeau est donnée à des fins promotionnelles uniquement et n’a aucune valeur d’échange ou autre. Elle est non transférable et n’est pas un coupon offrant rabais ou réductions. Elle ne peut pas non plus être utilisée pour acheter des cartes-cadeaux ni être ajustée sur des achats préalables ou échangée contre de l’argent en espèces. Aucun crédit ou espèce ne sera remis pour une portion non utilisée de la carte-cadeau. La carte-cadeau ne sera pas remplacée en cas de perte ou de vol. Le Commanditaire se réserve le droit de modifier les procédures de notification en lien avec la sélection d’un gagnant de remplacement, le cas échéant. Le prix n’est pas transférable et aucune substitution par le gagnant ni aucun versement en argent comptant n’est permis. Le Commanditaire se réserve le droit, à sa seule discrétion, de remplacer le prix par un prix de valeur monétaire égale ou supérieure. Tous les frais et revenus imposables fédéraux, provinciaux et locaux et toutes les autres dépenses relatives à l’utilisation, au mauvais usage, à l’acceptation et à la possession du prix sont l’entière responsabilité du gagnant. L’inscription et l’acceptation du prix constituent la permission (sauf là où la loi l’interdit) d’utiliser le nom du gagnant, le prix remporté, la ville natale du gagnant et autres renseignements similaires à des fins publicitaires et de promotion en ligne sans aucune autre forme de rémunération.

    INFORMATIONS GÉNÉRALES ET LIMITES DE RESPONSABILITÉ : Les participants acceptent ce Règlement officiel et les décisions du jury et du Commanditaire et, en leur nom, et au nom de leurs héritiers respectifs, exécuteurs, administrateurs, représentants légaux, successeurs et ayants droit (« Parties qui déchargent ») déchargent, défendent et mettent hors cause les Entités du Concours ainsi que les employés, dirigeants, cadres et agents de chacune des Parties qui déchargent de toute action en justice et des causes d’action, poursuites judiciaires, dettes, cotisations, sommes d’argent, comptes, responsabilités, obligations, titres, spécialités, accords, contrats, controverses, ententes, promesses, écarts, violations, pertes de profits, dommages directs ou indirects, dommages consécutifs, dommages accidentels, dommages punitifs ou exemplaires, jugements, étendues, brefs d’exécution, revendications et demandes quelconques, en vertu des lois, de l’équité ou de l’amirauté, qu’ils soient connus ou inconnus, prévus ou imprévus, contre les Parties qui déchargent pour lesquels l’une ou plusieurs des Parties qui déchargent ont eu, ont maintenant ou pourraient avoir qui découleraient ou résulteraient d’une façon ou d’une autre de l’inscription du participant, de son acceptation et de son utilisation ou mauvais usage du prix. Si le Commanditaire ne peut continuer le Concours tel qu’envisagé dans la présente en raison de tout évènement hors de son contrôle, ou autrement, en raison notamment d’un incendie, d’une inondation, d’un ouragan, d’un séisme, d’une explosion, d’un conflit de travail ou d’une grève, d’une catastrophe naturelle ou d’ennemis publics, d’une défaillance d’un satellite ou d’un équipement, d’une émeute ou de troubles publics, d’une menace ou d’une activité terroriste, de guerre (déclarée ou non déclarée) ou de toute loi, réglementation, ordonnance fédérale, provinciale ou locale, ou ordonnance d’un tribunal ou autre cause, ou inquiétudes relatives à la sécurité d’un gagnant ou d’un invité, le Commanditaire aura le droit, sous réserve de l’approbation de la Régie des alcools, des courses et des jeux (la « Régie ») pour ce qui est des résidents du Québec, de modifier, de suspendre, de prolonger ou de mettre fin au Concours en tout ou en partie, à tout moment et sans préavis ou obligation. Les participants assument toute responsabilité pour toute blessure, y compris la mort ou les dommages causés ou réputés avoir été causés par la participation à ce Concours, ainsi que pour l’utilisation, le mauvais usage ou la réclamation de tout prix. Le Concours sera régi par les lois de l’État de New York, aux États-Unis, et interprété en vertu de ces lois sans égard aux conflits de ses dispositions. Les participants conviennent par la présente que les conflits, revendications, causes d’action ou litiges de toute nature (« Réclamations ») découlant de ou en lien avec ce Concours seront résolus lors de la décision du participant ou du Commanditaire, par arbitrage conformément à cette disposition et le code de procédures du National Arbitration Forum (NAF) ou du American Arbitration Association (AAA), au choix du participant. SI L’ARBITRAGE EST CHOISI PAR L’UNE DES PARTIES EN LIEN AVEC UNE REVENDICATION, AUCUNE DES PARTIES N’AURA LE DROIT DE PORTER CETTE REVENDICATION DEVANT UN TRIBUNAL OU DE DEMANDER UN PROCÈS DEVANT JURY POUR CETTE REVENDICATION. DE PLUS, NI LE COMMANDITAIRE NI LE PARTICIPANT N’AURA LE DROIT DE PARTICIPER EN QUALITÉ DE REPRÉSENTANT AU NOM DU GRAND PUBLIC OU D’AUTRES PERSONNES SE SITUANT DANS UNE SITUATION SIMILAIRE, OU EN TANT QUE MEMBRE DE TOUT RECOURS COLLECTIF EN LIEN AVEC TOUTE REVENDICATION FAISANT L’OBJET D’UN ARBITRAGE. À L’EXCEPTION DE CE QUI EST STIPULÉ CI-DESSOUS, LA DÉCISION DE L’ARBITRE SERA DÉFINITIVE ET EXÉCUTOIRE. VEUILLEZ NOTER QUE LES AUTRES DROITS QUE LE PARTICIPANT AURAIT EUS S’IL AVAIT PORTÉ L’AFFAIRE DEVANT UN TRIBUNAL POURRAIENT NE PAS ÊTRE DISPONIBLES EN ARBITRAGE. TOUTE REVENDICATION, DÉCISION ET/OU INDEMNISATION DEVRA ÊTRE LIMITÉE AUX DÉPENSES RATTACHÉES À LA PARTICIPATION À CE CONCOURS. LE PARTICIPANT, PAR LA PRÉSENTE, RENONCE À TOUTES LES RÉCLAMATIONS ET À TOUS LES DROITS RELATIFS AUX FRAIS D’AVOCAT, AUX DOMMAGES INDIRECTS, PARTICULIERS, PUNITIFS OU CONSÉCUTIFS DU PARTICIPANT, QU’ILS SOIENT PRÉVISIBLES OU NON, ET QU’ILS DÉCOULENT DE NÉGLIGENCE OU AUTREMENT. Le pouvoir de l’arbitre à résoudre les Réclamations est limité aux Réclamations entre le Commanditaire et le participant uniquement, et le pouvoir de l’arbitre à indemniser est limité aux octrois au Commanditaire et au participant uniquement. De plus, les réclamations demandées par l’une des parties contre l’autre ne peuvent être jointes ou regroupées en arbitrage avec les Réclamations demandées par ou contre toute tierce partie, à moins que cela ne soit convenu par écrit par toutes les parties. Aucune indemnisation ou décision d’arbitrage n’aura un effet limitatif sur les enjeux ou demandes de tout conflit avec une personne qui n’est pas désignée à l’arbitrage. Certaines juridictions ne permettent pas l’exclusion ou la limitation des dommages indirects ou consécutifs; par conséquent, de telles exclusions peuvent ne pas s’appliquer à vous. Nonobstant toute autre disposition de cet Accord et sans renoncer aux droits des deux parties à faire appel d’une telle décision, advenant qu’une portion de cette disposition soit jugée invalide ou inexécutable, alors l’ensemble de la disposition (autre que cette décision) ne s’appliquera pas. Le Commanditaire n’est pas responsable de toute erreur typographique ou autre dans l’impression de l’offre, l’administration du Concours ou dans l’annonce du prix. Les inscriptions/données des inscriptions qui ont été falsifiées ou altérées, ou les inscriptions massives ou générées par un script, une macro, ou l’utilisation d’équipements automatisés sont nulles et non avenues. Le Commanditaire n’est pas responsable : i) des inscriptions perdues, en retard, envoyées à la mauvaise adresse, insuffisamment affranchies ou illisibles; ii) des erreurs, omissions, interruptions, suppressions, défauts, délais dans les opérations ou la transmission, le vol ou la destruction ou l’accès non autorisés ou l’altération des bulletins de participation, ou du mauvais fonctionnement d’équipements techniques, réseaux, équipements téléphoniques, électroniques, ordinateurs, et matériel informatique ou des logiciels, ou de la transmission inexacte ou de la non-réception par le Commanditaire des renseignements de l’inscription en raison de problèmes techniques ou d’une congestion sur Internet ou sur tout site Web ou de toute combinaison de ce qui précède; iii) de tout préjudice ou dommage subi par l’ordinateur du participant ou d’une autre personne liée à ou découlant de la participation au Concours; ou iv) de la négligence de toute tierce partie de se conformer aux instructions et à la bonne administration de ce Concours. En participant à ce Concours, les participants i) acceptent d’être liés par le présent Règlement officiel, notamment toutes les exigences d’admissibilité; et ii) acceptent d’être liés par les décisions du Commanditaire et du jury indépendant, qui sont définitives et exécutoires pour tous les enjeux relatifs au Concours. Le défaut de conformité à ce Règlement officiel peut entraîner la disqualification du Concours. Le Commanditaire se réserve le droit de : disqualifier de manière permanente de tout concours qu’il commandite toute personne qui selon lui a violé de manière intentionnelle le présent Règlement officiel et de mettre fin au Concours ou à la portion en ligne et/ou téléphonique du Concours (sous réserve de l’approbation de la Régie) si le Concours devient corrompu sur le plan technique (y compris en raison d’un virus informatique ou d’un dysfonctionnement de système qui détériorerait sa capacité à mener le Concours) ou de sélectionner un gagnant parmi toutes les inscriptions admissibles reçues avant de mettre fin au Concours. MISE EN GARDE JURIDIQUE : TOUTE TENTATIVE PAR UNE PERSONNE, AYANT PARTICIPÉ OU NON AU CONCOURS, D’INTERFÉRER CONSCIEMMENT DANS LE DÉROULEMENT DU CONCOURS, CONSTITUE UNE VIOLATION DES LOIS CIVILES ET PÉNALES, ET LE COMMANDITAIRE SE RÉSERVE LE DROIT DE DEMANDER DES DOMMAGES ET DE FAIRE USAGE ACTIF DE TOUS LES RECOURS EXISTANTS CONTRE UNE TELLE PERSONNE DANS TOUTE LA MESURE PERMISE PAR LA LOI.

    NOM DU GAGNANT : Pour connaître le nom du gagnant (disponible après le 31 juillet 2014), veuillez envoyer une enveloppe-réponse pré-affranchie (timbre non requis pour les résidents du Vermont) avant le 31 juillet 2014 à l’adresse suivante : 2013 BRP CSI 5 Sweepstakes Winner, c/o: Ventura Associates International LLC – Attn. CS, 60 East 42nd Street – Suite 650, New York, NY 10165.

    CONFIDENTIALITÉ : Pour accéder à la politique de confidentialité de JD Power and Associates, veuillez visiter http://www.jdpower.com/privacy.

    Si vous souhaitez en savoir plus sur JD Power and Associates, veuillez visiter notre site Web à l’adresse www.jdpower.com. Pour toute question concernant ce sondage, veuillez communiquer avec notre ligne directe de sondage au 1-888-537-6937 ou envoyer un courriel à [email protected] en indiquant votre nom et vos coordonnées, le titre et la description du sondage, ainsi que vos questions et commentaires précis.

    PRÉFÉRENCE DE CORRESPONDANCE : Pour cesser de recevoir les demandes de participation à des sondages de JD Power and Associates, veuillez vous rendre à l’adresse suivante : http://businesscenter.jdpower.com/OptOut.aspx.

    POUR LES RÉSIDENTS DU CANADA UNIQUEMENT : Tout gagnant canadien sélectionné devra également répondre correctement et sans aide extérieure à une question d’habilité mathématique dans un délai imparti afin de recevoir un prix.

    POUR LES RÉSIDENTS DU QUÉBEC UNIQUEMENT : Tout litige relatif à la tenue ou à l’organisation d’un concours publicitaire peut être soumis à la Régie des alcools, des courses et des jeux aux fins de règlement. Tout litige relatif à l’attribution d’un prix peut être soumis à la Régie uniquement dans le but d’aider les parties à parvenir à une entente.

    Pour demander un exemplaire du présent Règlement officiel, veuillez écrire à l’adresse suivante : 2013 BRP CSI 5 Sweepstakes Official Rules, c/o: Ventura Associates – Attn. 60 East 42nd Street, Suite 650 New York, NY 10165, USA.

  • Contests | 2013 BRP CSI 5 Sweepstakes: Official Rules

    2013 BRP CSI 5 Sweepstakes: Official Rules

    English | Français

    NO PURCHASE NECESSARY TO ENTER OR WIN.

    A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING.

    ELIGIBILITY: The 2013 BRP CSI 5 Sweepstakes (“Sweepstakes”) is open to individuals who are legal residents of the 50 United States (including the District of Columbia) and Canada who: 1) have reached the age of majority at time of entry in the state, province or territory they reside; and 2) to whom this offer is specifically addressed. Officers, directors, employees, agents and representatives of JD Power and Associates (the “Sponsor”), and its parent company, subsidiaries, affiliates, advertising and promotion agencies, retailers, distributors (collectively, “Sweepstakes Entities”), and their immediate family members (defined as parents, siblings, children and spouses, regardless of where they reside) and/or those living in the same household of each (whether or not related) are not eligible to enter or win. Sweepstakes governed by U.S. law. Sweepstakes is subject to all applicable federal, state, provincial and local laws and regulations. Void where prohibited by law.

    HOW TO ENTER: There are three methods of entry: Method #1: Visit the URL provided in the offer you received and follow all onscreen instructions to enter the passcode (on the solicitation you received) and follow all instructions to complete and submit the survey (“online entry(ies)”). You must complete the survey in order to be entered into the Sweepstakes via this method. All online entries must be received between 12:01 a.m., Eastern Time (“ET”) on 3/1/13 and 11:59 p.m. ET on 6/30/14 (the “Sweepstakes Entry Period“). Entry materials that have been tampered with or altered are void. Entries with duplicate email addresses or multiple entries using different email addresses for a single individual will be disqualified. In the event of a dispute over the identity of an online entrant, entry will be deemed submitted by the authorized account holder of the e-mail address submitted at time of entry. “Authorized account holder” is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address. Method #2: Call the toll-free 800# provided on the solicitation you received and follow all instructions to take survey via telephone. To be eligible for a sweepstakes entry, your telephone survey/entry must be received during the Sweepstakes Entry Period. Method #3: To enter Sweepstakes without completing the survey online or by telephone, send a postcard with your name, address, phone number and email address (optional) to: 2013 BRP CSI 5 Sweepstakes “Entries”, P.O. Box 9336, Medford, NY 11763-9336 (mail-in entry(ies)”). Mail-in entries must be postmarked between 3/1/13 and 6/30/14 and received by 7/8/14. Limit: up to eight (8) entries per person/offer during the Sweepstakes Entry Period, regardless of entry method. Photocopied, illegible, incomplete or mechanically reproduced entries are not eligible. Sponsor is not responsible for lost, late, damaged, misdirected or postage due mail/entries. All entries and requests become the property of Sponsor and will not be acknowledged or returned.

    CONSUMER DISCLOSURES: You have not yet won. Ends: 6/30/14. Prize and its Approximate Retail Value (“ARV”): One (1) Grand Prize: A $5,000 BRP Gift Card (awarded in the currency based on winner’s residence). Gift Card can only be used at one valid BRP dealer of the winner’s choice. Odds of winning depend on number of eligible entries received during the Sweepstakes Entry Period, estimated at 1:63,000. Sponsor: JD Power and Associates, 2625 Townsgate Road, Suite 100, Westlake Village, CA 91361.

    SELECTION OF WINNER: Potential winner will be determined in a random drawing from all eligible entries received during the Sweepstakes Entry Period before 5:00 pm ET on 7/31/14 at the offices of Ventura Associates (60 East 42nd Street, Ste. 650, NY, NY 10165). The random drawing will be conducted by Ventura Associates, an independent judging organization (“judges”), whose decisions are final and binding in all matters relating to this Sweepstakes. Potential winner will be notified by telephone, and/or e-mail and/or first class mail on or about 8/11/14. Winner will be required to complete, sign and return an Affidavit/Declaration of Eligibility, Liability Release and Publicity Release (collectively, “Release”) within ten (10) days of date specified on notification. If a potential prize winner does not return the executed Release within ten (10) days, or if said e-mail and/or mail is returned as undeliverable, or if an entrant is otherwise found to be ineligible, or if the selected winner cannot accept or receive the prize for any reason, the potential prize winner will forfeit the prize and an alternate winner will be selected who will be subject to disqualification in the same manner. Gift Card is for promotional purposes only without money or other value given in exchange. It is non-transferable and not a coupon for discounts or markdowns and cannot be redeemed for purchases of gift cards or as an adjustment to prior purchases, or exchanged for cash. No credit or cash given for unused portion. Gift card will not be replaced if lost or stolen. The Sponsor reserves the right to modify the notification procedures in connection with the selection of an alternate winner, if any. The prize is non-transferable and no substitution by winner or cash equivalent is allowed. Sponsor reserves the right to substitute a prize of equal or greater monetary value at its sole discretion. All fees, federal, state, local and income taxes or other expenses relating to the use, misuse, acceptance and possession of prize are the sole responsibility of the winner. Entry and acceptance of prize constitutes permission (except where prohibited by law) to use winner’s name, prize won, hometown and likeness for online posting and promotional purposes without further compensation.

    GENERAL & LIMITATIONS OF LIABILITY: Entrants agree to these Official Rules and the decisions of the judges and the Sponsor, and on their behalf, and on behalf of their respective heirs, executors, administrators, legal representatives, successors and assigns (“Releasing Parties”), release, defend and hold harmless the Sweepstakes Entities, as well as the employees, officers, directors and agents of each (“Released Parties”), from any and all actions, causes of action, suits, debts, dues, sums of money, accounts, reckonings, bonds, bills, specialties, covenants, contracts, controversies, agreements, promises, variances, trespasses, lost profits, indirect or direct damages, consequential damages, incidental damages, punitive or exemplary damages, judgments, extent, executions, claims and demands whatsoever, in law, admiralty or equity, whether known or unknown, foreseen or unforeseen, against Released Parties which any one or more of the Releasing Parties ever had, now have or hereafter can, shall or may have which in any way arise out of or result from entrant’s participation, acceptance and use or misuse of prize. In the event Sponsor is prevented from continuing with the Sweepstakes as contemplated herein by any event beyond its control, or otherwise, including but not limited to fire, flood, hurricane, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any federal, state, or local government law, order, or regulation, or order of any court or other cause, or concerns regarding the safety of any winner or guest, Sponsor shall have the right, subject to the approval of the Régie des alcools, des courses et des jeux (the “Régie”) with respect to residents of Quebec, to modify, suspend, extend or terminate the Sweepstakes in whole or in part, at any time and without notice or obligation. Entrants assume all liability for any injury, including death or damage caused or claimed to be caused, by participation in this Sweepstakes or use, misuse or redemption of any prize. This Sweepstakes shall be governed by and interpreted under the laws of the State of New York, U.S.A. without regard to its conflicts of laws provisions. Entrants hereby agree that any and all disputes, claims, causes of action, or controversies (“Claims”) arising out of or in connection with this Sweepstakes shall be resolved, upon the election by entrant or Sponsor, by arbitration pursuant to this provision and the code of procedures of either the National Arbitration Forum (“NAF”) or the American Arbitration Association (“AAA”), as selected by the entrant. IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM. FURTHER, NEITHER SPONSOR NOR ENTRANT WILL HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR OTHER PERSONS SIMILARLY SITUATED, OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. EXCEPT AS SET FORTH BELOW, THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT ENTRANT WOULD HAVE IF ENTRANT WENT TO COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. ANY CLAIMS, JUDGMENTS AND/OR AWARDS SHALL BE LIMITED TO ACTUAL OUT-OF-POCKET COSTS ASSOCIATED WITH ENTERING THIS SWEEPSTAKES. ENTRANT HEREBY WAIVES ANY RIGHTS OR CLAIMS TO ATTORNEY’S FEES, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ENTRANT, WHETHER FORESEEABLE OR NOT AND WHETHER BASED ON NEGLIGENCE OR OTHERWISE. The arbitrator’s authority to resolve Claims is limited to Claims between Sponsor and entrant alone, and the arbitrator’s authority to make awards is limited to awards to Sponsor and entrant alone. Furthermore, claims brought by either party against the other may not be joined or consolidated in arbitration with Claims brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore such exclusions may not apply to you. Notwithstanding any other provision in this Agreement and without waiving either party’s right to appeal such decision, should any portion of this provision be deemed invalid or unenforceable, then the entire provision (other than this sentence) shall not apply. Sponsor is not responsible for any typographical or other error in the printing of the offer, administration of the Sweepstakes or in the announcement of prize. Entry materials/data that have been tampered with or altered, or mass entries or entries generated by a script, macro or use of automated devices are void. The Sponsor is not responsible for: (i) lost, late, misdirected, damaged, postage due or illegible entries; (ii) error, omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of or failure to receive entry information by Sponsor on account of technical problems or traffic congestion on the Internet or at any web site or any combination thereof; (iii) any injury or damage to entrant’s or any other person’s computer related to or resulting from participating in the Sweepstakes, or (iv) the failure of any third party to comply with the instructions and proper administration of this Sweepstakes. By participating in the Sweepstakes, entrants (i) agree to be bound by these Official Rules, including all eligibility requirements, and (ii) agree to be bound by the decisions of Sponsor and the independent judging organization, which are final and binding in all matters relating to the Sweepstakes. Failure to comply with these Official Rules may result in disqualification from the Sweepstakes. Sponsor reserves the right to: permanently disqualify from any sweepstakes it sponsors any person it believes has intentionally violated these Official Rules; and terminate the Sweepstakes or the online and/or telephone portion of the Sweepstakes (subject to the approval of the Régie), if it becomes technically corrupted (including if a computer virus or system malfunction inalterably impairs its ability to conduct the Sweepstakes), or to select winner from among all eligible entries received prior to termination. LEGAL WARNING: ANY ATTEMPT BY AN INDIVIDUAL, WHETHER OR NOT AN ENTRANT, TO DELIBERATELY INTERFERE WITH THE OPERATION OF THE SWEEPSTAKES, IS A VIOLATION OF CRIMINAL & CIVIL LAWS AND SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES AND DILIGENTLY PURSUE ALL REMEDIES AGAINST ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.

    WINNER’S NAME: For the name of the winner (available after 7/31/14) send a stamped, self-addressed envelope (return postage not required for Vermont residents) by 7/31/14 to: 2013 BRP CSI 5 Sweepstakes Winner, c/o: Ventura Associates International LLC – Attn. CS, 60 East 42nd Street – Suite 650, New York, NY 10165.

    PRIVACY: To access the JD Power and Associates Privacy and Cookie Notice, please visit http://www.jdpower.com/privacy.

    If you’d like additional information regarding JD Power and Associates, please visit our website at www.jdpower.com. If you have any questions regarding this survey, please contact our Survey Hotline at 888-537-6937 or send an email to [email protected] with your name and contact information, the name and a description of the survey, and your specific question(s) or comments.

    MAIL PREFERENCE: To opt out of future survey requests from JD Power and Associates, please visit http://businesscenter.jdpower.com/OptOut.aspx.

    FOR CANADIAN RESIDENTS ONLY: Any selected Canadian winner will also be required to correctly answer, unaided, a time-limited mathematical skill-testing question in order to receive a prize.

    FOR QUEBEC RESIDENTS ONLY: Any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a prize may be submitted to the Régie only for the purpose of helping the parties reach a settlement.

    To request a copy of these official rules, please write to: 2013 BRP CSI 5 Sweepstakes Official Rules, c/o: Ventura Associates – Attn. 60 East 42nd Street, Suite 650 New York, NY 10165, USA.

  • Contests | 2013 Pooled Auto Study Sweepstakes

    JD Power and Associates 2013 Pooled Auto Study Sweepstakes

    NO PURCHASE OR ENTRY FEE NECESSARY TO ENTER OR WIN.

    A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING.

    ELIGIBILITY: The 2013 Pooled Auto Study Sweepstakes (“Sweepstakes”) is open to individuals who are legal residents of the 50 United States (including the District of Columbia) who: 1) have reached the age of majority (18 except in the state of AL 19, MS 21, and NE 19) in the state they reside at the time of entry; and 2) to whom this offer is specifically addressed. Officers, directors, employees, agents and representatives of JD Power and Associates (the “Sponsor”), and its parent company, subsidiaries, affiliates, advertising and promotion agencies, retailers, distributors (collectively, “Sweepstakes Entities”), and their immediate family members (defined as parents, siblings, children and spouses, regardless of where they reside) and/or those living in the same household of each (whether or not related) are not eligible to enter or win. Sweepstakes governed by U.S. law. Sweepstakes is subject to all applicable federal, state and local laws and regulations. Void where prohibited by law.

    HOW TO ENTER: There are three methods of entry: Method #1: Visit the URL provided in the offer you received and follow all onscreen instructions to enter the passcode (on the solicitation you received) and follow all instructions to complete and submit the free survey (“online entry(ies)”) by date specified elsewhere in the offer you received or by the Sweepstakes Entry Period, whichever is sooner. You must complete the survey in order to be entered into the Sweepstakes online. All online entries must be received between 12:01 a.m., Eastern Time (ET) on 2/1/13 and 11:59 p.m. ET 12/31/13. (“Sweepstakes Entry Period“). Entry materials that have been tampered with or altered are void. In the event of a dispute over the identity of an online entrant, entry will be deemed submitted by the authorized account holder of the e-mail address submitted at time of entry. “Authorized account holder” is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address. Method #2: Or, If you receive the survey in the mail, you may enter by following the instructions to complete the survey and return it in the postage-paid envelope provided. To be eligible for a sweepstakes mail entry, your survey/entry must be postmarked between 2/1/13 and 12/31/13 and received by 1/6/14. Method #3: Or, To enter Sweepstakes without completing the survey, send a postcard with your name, address, phone number and email address (optional) to: 2013 Pooled Auto Study Sweepstakes Entries, P.O. Box 9308, Medford, NY 11763-9308 (“mail-in entry(ies)”). Mail-in entries must be postmarked between 2/1/13 and 12/31/13 and received by 1/6/14. Limit: One entry per person per offer, regardless of method of entry. Duplicate entries will be disqualified. Photocopied, illegible, incomplete or mechanically reproduced entries are not eligible. Sponsor is not responsible for lost, late, damaged, misdirected or postage due mail/entries. All entries and requests become the property of Sponsor and will not be acknowledged or returned.

    CONSUMER DISCLOSURES: You have not yet won. Ends: 12/31/13. Prize: One (1) Grand Prize: $100,000.00. Prize awarded in the form of a corporate check payable in the name of the winner. Prize will be fulfilled within 90 days from date of award. Odds of winning depend on number of eligible entries received during the Sweepstakes Entry Period, estimated at 1:400,000. Sponsor: JD Power and Associates, 2625 Townsgate Road, Suite 100, Westlake Village, CA 91361.

    SELECTION OF WINNER: Potential winner will be determined in a random drawing from among all eligible entries received during the Sweepstakes Entry Period. The random drawing will be conducted on or about 1/31/14 by Ventura Associates, an independent judging organization (“judges”), whose decisions are final and binding in all matters relating to this Sweepstakes. Potential winner will be notified by telephone, and/or e-mail and/or first class mail on or about 1/31/14. Winner will be required to complete, sign and return an Affidavit/Declaration of Eligibility, Liability Release and Publicity Release (collectively, “Release”) within ten (10) days of date specified on notification. If a potential prize winner does not return the executed Release within ten (10) days, or if said e-mail and/or mail is returned as undeliverable, or if an entrant is otherwise found to be ineligible, or if the selected winner cannot accept or receive the prize for any reason, the potential prize winner will forfeit the prize and an alternate winner will be selected who will be subject to disqualification in the same manner. The Sponsor reserves the right to modify the notification procedures in connection with the selection of an alternate winner, if any. The prize is non-transferable. Sponsor reserves the right to substitute a prize of equal or greater monetary value at its sole discretion. All fees, federal, state, local and income taxes or other expenses relating to the use, misuse, acceptance and possession of prize are the sole responsibility of the winner. Entry and acceptance of prize constitutes permission (except where prohibited by law) to use winner’s name, prize won, hometown and likeness for online posting and promotional purposes without further compensation.

    GENERAL & LIMITATIONS OF LIABILITY: Entrants agree to these Official Rules and the decisions of the judges and the Sponsor, and on their behalf, and on behalf of their respective heirs, executors, administrators, legal representatives, successors and assigns (“Releasing Parties”), release, defend and hold harmless the Sweepstakes Entities, as well as the employees, officers, directors and agents of each (“Released Parties”), from any and all actions, causes of action, suits, debts, dues, sums of money, accounts, reckonings, bonds, bills, specialties, covenants, contracts, controversies, agreements, promises, variances, trespasses, lost profits, indirect or direct damages, consequential damages, incidental damages, punitive or exemplary damages, judgments, extent, executions, claims and demands whatsoever, in law, admiralty or equity, whether known or unknown, foreseen or unforeseen, against Released Parties which any one or more of the Releasing Parties ever had, now have or hereafter can, shall or may have which in any way arise out of or result from entrant’s participation, acceptance and use or misuse of prize. In the event Sponsor is prevented from continuing with the Sweepstakes as contemplated herein by any event beyond its control, or otherwise, including but not limited to fire, flood, hurricane, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any federal, state, or local government law, order, or regulation, or order of any court or other cause, or concerns regarding the safety of any winner or guest, Sponsor shall have the right, to modify, suspend, extend or terminate the Sweepstakes in whole or in part, at any time and without notice or obligation. Entrants assume all liability for any injury, including death or damage caused or claimed to be caused, by participation in this Sweepstakes or use, misuse or redemption of any prize. This Sweepstakes shall be governed by and interpreted under the laws of the State of New York, U.S.A. without regard to its conflicts of laws provisions. Entrants hereby agree that any and all disputes, claims, causes of action, or controversies (“Claims”) arising out of or in connection with this Sweepstakes shall be resolved, upon the election by entrant or Sponsor, by arbitration pursuant to this provision and the code of procedures of either the National Arbitration Forum (“NAF”) or the American Arbitration Association (“AAA”), as selected by the entrant. IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM. FURTHER, NEITHER SPONSOR NOR ENTRANT WILL HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR OTHER PERSONS SIMILARLY SITUATED, OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. EXCEPT AS SET FORTH BELOW, THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT ENTRANT WOULD HAVE IF ENTRANT WENT TO COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. ANY CLAIMS, JUDGMENTS AND/OR AWARDS SHALL BE LIMITED TO ACTUAL OUT-OF-POCKET COSTS ASSOCIATED WITH ENTERING THIS SWEEPSTAKES. ENTRANT HEREBY WAIVES ANY RIGHTS OR CLAIMS TO ATTORNEY’S FEES, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ENTRANT, WHETHER FORESEEABLE OR NOT AND WHETHER BASED ON NEGLIGENCE OR OTHERWISE. The arbitrator’s authority to resolve Claims is limited to Claims between Sponsor and entrant alone, and the arbitrator’s authority to make awards is limited to awards to Sponsor and entrant alone. Furthermore, claims brought by either party against the other may not be joined or consolidated in arbitration with Claims brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore such exclusions may not apply to you. Notwithstanding any other provision in this Agreement and without waiving either party’s right to appeal such decision, should any portion of this provision be deemed invalid or unenforceable, then the entire provision (other than this sentence) shall not apply. Sponsor is not responsible for any typographical or other error in the printing of the offer, administration of the Sweepstakes or in the announcement of prize. Entry materials/data that have been tampered with or altered, or mass entries or entries generated by a script, macro or use of automated devices are void. The Sponsor is not responsible for: (i) lost, late, misdirected, damaged, postage due or illegible entries; (ii) error, omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of or failure to receive entry information by Sponsor on account of technical problems or traffic congestion on the Internet or at any web site or any combination thereof; (iii) any injury or damage to entrant’s or any other person’s computer related to or resulting from participating in the Sweepstakes, or (iv) the failure of any third party to comply with the instructions and proper administration of this Sweepstakes. By participating in the Sweepstakes, entrants (i) agree to be bound by these Official Rules, including all eligibility requirements, and (ii) agree to be bound by the decisions of Sponsor and the independent judging organization, which are final and binding in all matters relating to the Sweepstakes. Failure to comply with these Official Rules may result in disqualification from the Sweepstakes. Sponsor reserves the right to: permanently disqualify from any sweepstakes it sponsors any person it believes has intentionally violated these Official Rules; and terminate the Sweepstakes or the online portion if it becomes technically corrupted (including if a computer virus or system malfunction inalterably impairs its ability to conduct the Sweepstakes), or to select winner from among all eligible entries received prior to termination. LEGAL WARNING: ANY ATTEMPT BY AN INDIVIDUAL, WHETHER OR NOT AN ENTRANT, TO DELIBERATELY INTERFERE WITH THE OPERATION OF THE SWEEPSTAKES, IS A VIOLATION OF CRIMINAL & CIVIL LAWS AND SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES AND DILIGENTLY PURSUE ALL REMEDIES AGAINST ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.

    WINNER’S NAME: For the name of the winner (available after 2/28/14) send a stamped, self-addressed envelope (postage not required for Vermont residents) by 2/28/14 to: 2013 Pooled Auto Study Sweepstakes Winner, c/o: Ventura Associates — Attn. CS, 60 East 42nd Street, Ste. 650, New York, NY 10165.

    MAIL PREFERENCE: To opt out of future survey offers from JD Power and Associates, please visit http://businesscenter.jdpower.com/OptOut.aspx

    PRIVACY: To learn more about the ways Sponsor may use and share your information and about your privacy choices, read the JD Power and Associates Privacy and Cookie Notice at http://www.jdpower.com/privacy

  • Contests | 2013 Toyota Sales (Rejecter) and Service Retention Wave 1 Sweepstakes

    2013 Toyota Sales (Rejecter) and Service Retention Wave 1 Sweepstakes

    NO PURCHASE OR ENTRY FEE NECESSARY TO ENTER OR WIN.

    A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING.

    The 2013 Toyota Sales (Rejecter) and Service Retention Wave 1 Sweepstakes (“Sweepstakes”) begins at 12:01 am Eastern Time (“ET”) on 12/7/12 and ends at 11:59 p.m. ET on 6/28/13 (“Sweepstakes Entry Period”).

    ELIGIBILITY: Sweepstakes is open to individuals who are legal residents of the 48 contiguous United States (including the District of Columbia) age 16 or older at time of entry and to whom this offer is specifically addressed. Officers, directors, employees, agents and representatives of JD Power and Associates (the “Sponsor”), and its parent company, subsidiaries, affiliates, advertising and promotion agencies, retailers, distributors (collectively, “Sweepstakes Entities”), and their immediate family members (defined as parents, siblings, children and spouses, regardless of where they reside) and/or those living in the same household of each (whether or not related) are not eligible to enter or win. Sweepstakes governed by U.S. law. Sweepstakes is subject to all applicable federal, state and local laws and regulations. Void in Alaska, Hawaii and where prohibited by law.

    HOW TO ENTER: There are three methods of entry: Method #1: Visit the URL provided in the offer you received and follow all onscreen instructions to enter the passcode (on the solicitation you received) and follow all instructions to complete and submit the free survey (“online entry(ies)”). You must complete the survey in order to be entered into the Sweepstakes online so it is received by the deadline date in offer or by 6/28/13; whichever date is sooner. Entry materials that have been tampered with or altered are void. In the event of a dispute over the identity of an online entrant, entry will be deemed submitted by the authorized account holder of the e-mail address submitted at time of entry. “Authorized account holder” is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address. Method #2: Or, if you receive the survey in the mail, you may enter by following the instructions to complete the survey and return it in the postage paid envelope provided so it is received by the deadline date specified in offer or by 6/28/13; whichever date is sooner. Method #3: To enter Sweepstakes without completing the survey online, send a postcard with your name, address, phone number and email address (optional) to: 2013 Toyota Sales (Rejecter) and Service Retention Wave 1 Sweepstakes “Entries”, P.O. Box 9309, Medford, NY 11763-9309 (mail-in entry(ies)”). Mail-in entries must be postmarked between 12/7/12 and 6/28/13 and received by 7/5/13. Limit: One entry per person per offer, regardless of method of entry. Duplicate entries will be disqualified. Photocopied, illegible, incomplete or mechanically reproduced entries are not eligible. Sponsor is not responsible for lost, late, damaged, misdirected or postage due mail/entries. All entries and requests become the property of Sponsor and will not be acknowledged or returned.

    CONSUMER DISCLOSURES: You have not yet won. Ends: 6/28/13. Ten (10) Prizes are guaranteed to be awarded. Each winner will receive a $500 value American Express Gift Card. Total value of all prizes: $5,000.00. Odds of winning depend on number of eligible entries received during the Sweepstakes Entry Period, estimated at 1:500.

    Sponsor: JD Power and Associates, 2625 Townsgate Road, Suite 100, Westlake Village, CA 91361.

    SELECTION OF WINNERS: Potential winners will be determined in a random drawing from among all eligible entries received during the Sweepstakes Entry Period. The random drawing will be conducted on or about 7/19/13 by Ventura Associates, an independent judging organization (“judges”), whose decisions are final and binding in all matters relating to this Sweepstakes. Potential winners will be notified by telephone, and/or e-mail and/or first class mail on or about 7/19/13 and may be required to complete, sign and return an Affidavit/Declaration of Eligibility, Liability Release and Publicity Release (collectively, “Release”) within ten (10) days of date specified on notification. If a potential prize winner does not return the executed Release within ten (10) days, or if said e-mail and/or mail is returned as undeliverable, or if an entrant is otherwise found to be ineligible, or if the selected winner cannot accept or receive the prize for any reason, the potential prize winner will forfeit the prize and an alternate winner will be selected who will be subject to disqualification in the same manner. If a winner is considered to be a minor in his/her state of primary residence, a parent or legal guardian will be required to execute Affidavit/Release on winner’s behalf. The Sponsor reserves the right to modify the notification procedures in connection with the selection of an alternate winner, if any. Each gift card is non-transferable and may not be returned or redeemed for cash. No credit or cash given for unused portion. Gift Card will not be replaced if lost or stolen. Each gift card will be fulfilled within 90 days from date of award. All fees, federal, state, local and income taxes or other expenses relating to the use, misuse, acceptance and possession of prize are the sole responsibility of each winner. Entry and acceptance of prize constitutes permission (except where prohibited by law) to use each winner’s name, prize won, hometown and likeness for online posting and promotional purposes without further compensation.

    GENERAL & LIMITATIONS OF LIABILITY: Entrants agree to these Official Rules and the decisions of the judges and the Sponsor, and on their behalf, and on behalf of their respective heirs, executors, administrators, legal representatives, successors and assigns (“Releasing Parties”), release, defend and hold harmless the Sweepstakes Entities, as well as the employees, officers, directors and agents of each (“Released Parties”), from any and all actions, causes of action, suits, debts, dues, sums of money, accounts, reckonings, bonds, bills, specialties, covenants, contracts, controversies, agreements, promises, variances, trespasses, lost profits, indirect or direct damages, consequential damages, incidental damages, punitive or exemplary damages, judgments, extent, executions, claims and demands whatsoever, in law, admiralty or equity, whether known or unknown, foreseen or unforeseen, against Released Parties which any one or more of the Releasing Parties ever had, now have or hereafter can, shall or may have which in any way arise out of or result from entrant’s participation, acceptance and use or misuse of prize. In the event Sponsor is prevented from continuing with the Sweepstakes as contemplated herein by any event beyond its control, or otherwise, including but not limited to fire, flood, hurricane, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any federal, state, or local government law, order, or regulation, or order of any court or other cause, or concerns regarding the safety of any winner or guest, Sponsor shall have the right, to modify, suspend, extend or terminate the Sweepstakes in whole or in part, at any time and without notice or obligation. Entrants assume all liability for any injury, including death or damage caused or claimed to be caused, by participation in this Sweepstakes or use, misuse or redemption of any prize. This Sweepstakes shall be governed by and interpreted under the laws of the State of New York, U.S.A. without regard to its conflicts of laws provisions. Entrants hereby agree that any and all disputes, claims, causes of action, or controversies (“Claims”) arising out of or in connection with this Sweepstakes shall be resolved, upon the election by entrant or Sponsor, by arbitration pursuant to this provision and the code of procedures of either the National Arbitration Forum (“NAF”) or the American Arbitration Association (“AAA”), as selected by the entrant. IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM. FURTHER, NEITHER SPONSOR NOR ENTRANT WILL HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR OTHER PERSONS SIMILARLY SITUATED, OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. EXCEPT AS SET FORTH BELOW, THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT ENTRANT WOULD HAVE IF ENTRANT WENT TO COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. ANY CLAIMS, JUDGMENTS AND/OR AWARDS SHALL BE LIMITED TO ACTUAL OUT-OF-POCKET COSTS ASSOCIATED WITH ENTERING THIS SWEEPSTAKES. ENTRANT HEREBY WAIVES ANY RIGHTS OR CLAIMS TO ATTORNEY’S FEES, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ENTRANT, WHETHER FORESEEABLE OR NOT AND WHETHER BASED ON NEGLIGENCE OR OTHERWISE. The arbitrator’s authority to resolve Claims is limited to Claims between Sponsor and entrant alone, and the arbitrator’s authority to make awards is limited to awards to Sponsor and entrant alone. Furthermore, claims brought by either party against the other may not be joined or consolidated in arbitration with Claims brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore such exclusions may not apply to you. Notwithstanding any other provision in this Agreement and without waiving either party’s right to appeal such decision, should any portion of this provision be deemed invalid or unenforceable, then the entire provision (other than this sentence) shall not apply. Sponsor is not responsible for any typographical or other error in the printing of the offer, administration of the Sweepstakes or in the announcement of prize. Entry materials/data that have been tampered with or altered, or mass entries or entries generated by a script, macro or use of automated devices are void. The Sponsor is not responsible for: (i) lost, late, misdirected, damaged, postage due or illegible entries; (ii) error, omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of or failure to receive entry information by Sponsor on account of technical problems or traffic congestion on the Internet or at any web site or any combination thereof; (iii) any injury or damage to entrant’s or any other person’s computer related to or resulting from participating in the Sweepstakes, or (iv) the failure of any third party to comply with the instructions and proper administration of this Sweepstakes. By participating in the Sweepstakes, entrants (i) agree to be bound by these Official Rules, including all eligibility requirements, and (ii) agree to be bound by the decisions of Sponsor and the independent judging organization, which are final and binding in all matters relating to the Sweepstakes. Failure to comply with these Official Rules may result in disqualification from the Sweepstakes. Sponsor reserves the right to: permanently disqualify from any sweepstakes it sponsors any person it believes has intentionally violated these Official Rules; and terminate the Sweepstakes or the online portion if it becomes technically corrupted (including if a computer virus or system malfunction inalterably impairs its ability to conduct the Sweepstakes), or to select winners from among all eligible entries received prior to termination. LEGAL WARNING: ANY ATTEMPT BY AN INDIVIDUAL, WHETHER OR NOT AN ENTRANT, TO DELIBERATELY INTERFERE WITH THE OPERATION OF THE SWEEPSTAKES, IS A VIOLATION OF CRIMINAL & CIVIL LAWS AND SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES AND DILIGENTLY PURSUE ALL REMEDIES AGAINST ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.

    LIST OF WINNERS: For a list of winners (available after 7/31/13) send a stamped, self-addressed envelope (postage not required for Vermont residents) by 8/30/13 to: 2013 Toyota Sales (Rejecter) and Service Retention Wave 1 Sweepstakes Winners, c/o: Ventura Associates – Attn. CS, 60 East 42nd Street, Ste. 650, New York, NY 10165.

    MAIL PREFERENCE: To opt out of future survey offers from JD Power & Associates, please visit http://businesscenter.jdpower.com/OptOut.aspx

    PRIVACY: To learn more about the ways Sponsor may use and share your information and about your privacy choices, read the JD Power & Associates Privacy Notice at http://www.jdpower.com/privacy

  • Contests | 2013 Toyota Sales (Rejecter) and Service Retention Wave 2 Sweepstakes

    2013 Toyota Sales (Rejecter) and Service Retention Wave 2 Sweepstakes

    NO PURCHASE OR ENTRY FEE NECESSARY TO ENTER OR WIN.

    A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING.

    The 2013 Toyota Sales (Rejecter) and Service Retention Wave 2 Sweepstakes (“Sweepstakes”) begins at 12:01 am Eastern Time (“ET”) on 6/1/13 and ends at 11:59 p.m. ET on 12/31/13 (“Sweepstakes Entry Period”).

    ELIGIBILITY: Sweepstakes is open to individuals who are legal residents of the 48 contiguous United States (including the District of Columbia) age 16 or older at time of entry and to whom this offer is specifically addressed. Officers, directors, employees, agents and representatives of JD Power and Associates (the “Sponsor”), and its parent company, subsidiaries, affiliates, advertising and promotion agencies, retailers, distributors (collectively, “Sweepstakes Entities”), and their immediate family members (defined as parents, siblings, children and spouses, regardless of where they reside) and/or those living in the same household of each (whether or not related) are not eligible to enter or win. Sweepstakes governed by U.S. law. Sweepstakes is subject to all applicable federal, state and local laws and regulations. Void in Alaska, Hawaii and where prohibited by law.

    HOW TO ENTER: There are three methods of entry:

    Method #1: Visit the URL provided in the offer you received and follow all onscreen instructions to enter the passcode (on the solicitation you received) and follow all instructions to complete and submit the free survey (“online entry(ies)”). You must complete the survey in order to be entered into the Sweepstakes online so it is received by the deadline date in offer or by 11:59 p.m. ET on 12/31/13; whichever date is sooner. Entry materials that have been tampered with or altered are void. In the event of a dispute over the identity of an online entrant, entry will be deemed submitted by the authorized account holder of the e-mail address submitted at time of entry. “Authorized account holder” is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

    Method #2: Or, if you receive the survey in the mail, you may enter by following the instructions to complete the survey and return it in the postage paid envelope provided so it is received by the deadline date specified in offer or by 12/31/13; whichever date is sooner.

    Method #3: To enter Sweepstakes without completing the survey online, send a postcard with your name, address, phone number and email address (optional) to: 2013 Toyota Sales (Rejecter) and Service Retention Wave 2 Sweepstakes “Entries”, P.O. Box 9336, Medford, NY 11763-9336 (mail-in entry(ies)”). Mail-in entries must be postmarked between 6/1/13 and 12/31/13 and received by 1/7/14. Limit: One entry per person per offer, regardless of method of entry. Duplicate entries will be disqualified. Photocopied, illegible, incomplete or mechanically reproduced entries are not eligible. Sponsor is not responsible for lost, late, damaged, misdirected or postage due mail/entries. All entries and requests become the property of Sponsor and will not be acknowledged or returned.

    CONSUMER DISCLOSURES: You have not yet won. Ends: 12/31/13. Ten (10) Prizes are guaranteed to be awarded. Each winner will receive a $500 value American Express Gift Card. Total value of all prizes: $5,000.00. Odds of winning depend on number of eligible entries received during the Sweepstakes Entry Period, estimated at 1:2,050.

    Sponsor: JD Power and Associates, 2625 Townsgate Road, Suite 100, Westlake Village, CA 91361.

    SELECTION OF WINNERS: Potential winners will be determined in a random drawing from among all eligible entries received during the Sweepstakes Entry Period. The random drawing will be conducted on or about 1/15/14 by Ventura Associates Int’l LLC, an independent judging organization (“judges”), whose decisions are final and binding in all matters relating to this Sweepstakes. Potential winners will be notified by telephone, and/or e-mail and/or first class mail on or about 1/15/14 and may be required to complete, sign and return an Affidavit/Declaration of Eligibility, Liability Release and Publicity Release (collectively, “Release”) within ten (10) days of date specified on notification. If a potential prize winner does not return the executed Release within ten (10) days, or if said e-mail and/or mail is returned as undeliverable, or if an entrant is otherwise found to be ineligible, or if the selected winner cannot accept or receive the prize for any reason, the potential prize winner will forfeit the prize and an alternate winner will be selected who will be subject to disqualification in the same manner. If a winner is considered to be a minor in his/her state of primary residence, a parent or legal guardian will be required to execute Affidavit/Release on winner’s behalf. The Sponsor reserves the right to modify the notification procedures in connection with the selection of an alternate winner, if any. Each gift card is non-transferable and may not be returned or redeemed for cash. No credit or cash given for unused portion. Gift Card will not be replaced if lost or stolen. Each gift card will be fulfilled within ninety (90) days from date of award. All fees, federal, state, local and income taxes or other expenses relating to the use, misuse, acceptance and possession of prize are the sole responsibility of each winner. Entry and acceptance of prize constitutes permission (except where prohibited by law) to use each winner’s name, prize won, hometown and likeness for online posting and promotional purposes without further compensation.

    GENERAL & LIMITATIONS OF LIABILITY: Entrants agree to these Official Rules and the decisions of the judges and the Sponsor, and on their behalf, and on behalf of their respective heirs, executors, administrators, legal representatives, successors and assigns (“Releasing Parties”), release, defend and hold harmless the Sweepstakes Entities, as well as the employees, officers, directors and agents of each (“Released Parties”), from any and all actions, causes of action, suits, debts, dues, sums of money, accounts, reckonings, bonds, bills, specialties, covenants, contracts, controversies, agreements, promises, variances, trespasses, lost profits, indirect or direct damages, consequential damages, incidental damages, punitive or exemplary damages, judgments, extent, executions, claims and demands whatsoever, in law, admiralty or equity, whether known or unknown, foreseen or unforeseen, against Released Parties which any one or more of the Releasing Parties ever had, now have or hereafter can, shall or may have which in any way arise out of or result from entrant’s participation, acceptance and use or misuse of prize. In the event Sponsor is prevented from continuing with the Sweepstakes as contemplated herein by any event beyond its control, or otherwise, including but not limited to fire, flood, hurricane, earthquake, explosion, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any federal, state, or local government law, order, or regulation, or order of any court or other cause, or concerns regarding the safety of any winner or guest, Sponsor shall have the right, to modify, suspend, extend or terminate the Sweepstakes in whole or in part, at any time and without notice or obligation. Entrants assume all liability for any injury, including death or damage caused or claimed to be caused, by participation in this Sweepstakes or use, misuse or redemption of any prize. This Sweepstakes shall be governed by and interpreted under the laws of the State of New York, U.S.A. without regard to its conflicts of laws provisions. Entrants hereby agree that any and all disputes, claims, causes of action, or controversies (“Claims”) arising out of or in connection with this Sweepstakes shall be resolved, upon the election by entrant or Sponsor, by arbitration pursuant to this provision and the code of procedures of either the National Arbitration Forum (“NAF”) or the American Arbitration Association (“AAA”), as selected by the entrant. IF ARBITRATION IS CHOSEN BY ANY PARTY WITH RESPECT TO A CLAIM, NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE THAT CLAIM IN COURT OR HAVE A JURY TRIAL ON THAT CLAIM. FURTHER, NEITHER SPONSOR NOR ENTRANT WILL HAVE THE RIGHT TO PARTICIPATE IN A REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR OTHER PERSONS SIMILARLY SITUATED, OR AS A MEMBER OF ANY CLASS OF CLAIMANTS PERTAINING TO ANY CLAIM SUBJECT TO ARBITRATION. EXCEPT AS SET FORTH BELOW, THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. NOTE THAT OTHER RIGHTS THAT ENTRANT WOULD HAVE IF ENTRANT WENT TO COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. ANY CLAIMS, JUDGMENTS AND/OR AWARDS SHALL BE LIMITED TO ACTUAL OUT-OF-POCKET COSTS ASSOCIATED WITH ENTERING THIS SWEEPSTAKES. ENTRANT HEREBY WAIVES ANY RIGHTS OR CLAIMS TO ATTORNEY’S FEES, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ENTRANT, WHETHER FORESEEABLE OR NOT AND WHETHER BASED ON NEGLIGENCE OR OTHERWISE. The arbitrator’s authority to resolve Claims is limited to Claims between Sponsor and entrant alone, and the arbitrator’s authority to make awards is limited to awards to Sponsor and entrant alone. Furthermore, claims brought by either party against the other may not be joined or consolidated in arbitration with Claims brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore such exclusions may not apply to you. Notwithstanding any other provision in this Agreement and without waiving either party’s right to appeal such decision, should any portion of this provision be deemed invalid or unenforceable, then the entire provision (other than this sentence) shall not apply. Sponsor is not responsible for any typographical or other error in the printing of the offer, administration of the Sweepstakes or in the announcement of prize. Entry materials/data that have been tampered with or altered, or mass entries or entries generated by a script, macro or use of automated devices are void. The Sponsor is not responsible for: (i) lost, late, misdirected, damaged, postage due or illegible entries; (ii) error, omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of or failure to receive entry information by Sponsor on account of technical problems or traffic congestion on the Internet or at any web site or any combination thereof; (iii) any injury or damage to entrant’s or any other person’s computer related to or resulting from participating in the Sweepstakes, or (iv) the failure of any third party to comply with the instructions and proper administration of this Sweepstakes. By participating in the Sweepstakes, entrants (i) agree to be bound by these Official Rules, including all eligibility requirements, and (ii) agree to be bound by the decisions of Sponsor and the independent judging organization, which are final and binding in all matters relating to the Sweepstakes. Failure to comply with these Official Rules may result in disqualification from the Sweepstakes. Sponsor reserves the right to: permanently disqualify from any sweepstakes it sponsors any person it believes has intentionally violated these Official Rules; and terminate the Sweepstakes or the online portion if it becomes technically corrupted (including if a computer virus or system malfunction inalterably impairs its ability to conduct the Sweepstakes), or to select winners from among all eligible entries received prior to termination. LEGAL WARNING: ANY ATTEMPT BY AN INDIVIDUAL, WHETHER OR NOT AN ENTRANT, TO DELIBERATELY INTERFERE WITH THE OPERATION OF THE SWEEPSTAKES, IS A VIOLATION OF CRIMINAL & CIVIL LAWS AND SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES AND DILIGENTLY PURSUE ALL REMEDIES AGAINST ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.

    LIST OF WINNERS: For a list of winners (available after 2/28/14) send a stamped, self-addressed envelope (return postage not required for Vermont residents) by 2/28/14 to: 2013 Toyota Sales (Rejecter) and Service Retention Wave 2 Sweepstakes Winners, c/o: Ventura Associates International LLC – Attn.: CS, 60 East 42nd Street, Ste. 650, New York, NY 10165.

    MAIL PREFERENCE: To opt out of future survey offers from JD Power and Associates, please visit http://businesscenter.jdpower.com/OptOut.aspx.

    PRIVACY: To learn more about the ways Sponsor may use and share your information and about your privacy choices, read the JD Power and Associates Privacy Notice at http://www.jdpower.com/privacy.