Explore our industries

JD Power combines automotive customer insights with transaction-based vehicle data to help businesses understand the market, track performance, and make confident decisions across the full automotive lifecycle.

JD Power helps financial services professionals improve customer understanding, performance benchmarking, and decision making using advanced analytics and business intelligence.

JD Power helps healthcare organizations understand and improve the experiences that drive trust, satisfaction, and outcomes.

Powered by advanced customer experience analytics software and benchmarking intelligence, we help Home & Retail brands navigate evolving customer trends and move from reactive reporting to proactive experience optimization.

JD Power helps insurers measure and improve customer experience using insurance data, benchmarking, and analytics. Understand performance across shopping, policy servicing, and claims so you can increase retention, improve satisfaction, and compete more effectively.

JD Power helps senior living providers improve resident satisfaction, care quality, and occupancy using resident feedback, benchmarking, and experience insights.

JD Power helps wireless, internet, and TV providers navigate disruption and seize opportunities by focusing on what matters most to customers.

Winning in travel and hospitality starts with understanding customers and their experiences. JD Power benchmarking helps improve satisfaction, guest experience, and brand performance.

JD Power helps utilities improve customer experience across billing, outages, and service interactions, strengthening customer satisfaction, trust, and overall service performance.