Service Express
Unlock New Fixed Ops Profit
Service Express is a platform and training suite that enables dealerships to sell service contracts directly in the service department—targeting customers who did not purchase coverage at delivery. Fully integrated into the repair order (RO) workflow, it empowers advisors to present, quote, and complete service contract sales seamlessly.
Core Strengths
Service Lane Selling, Simplified
• RO integration with DMS for eligibility, mileage, and accurate quoting
• Interactive menu presentations built for service advisors
• Integrated payment plans, e-contracting, and e-signing
• Remote presentation tools for non-waiter customers
• Dealer retains 100% of product profit
Business Impact
Add New Revenue, Boost Loyalty
• Creates an entirely new profit channel inside fixed operations
• Empowers advisors to increase value perception and build trust
• Reduces administrative overhead through automation and workflow alignment
Key Features
Higher Service Penetration
• Increased contract attachment in the service lane
• Helps drive more return service visits and long-term engagement
Built for Post-Sale Opportunities
• Designed for equity customers seeking extended coverage later
• Ideal for service-lane promotion days and proactive up-sell efforts
Streamlined, Advisor Workflows
• Seamless RO-based quoting and presentation
• Remote presentations supported by OneSign e-signatures
• Integrated payment options make buying easy
Who Service Express Is Built For
• Service managers
• Fixed operations directors
• F&I teams
• Service advisors engaged in post-sale customer interactions
